Reception Clerk, Victoriaville, QC (LMIA)

AI Summary

This Reception Clerk position at Restaurant Max Poutine in Victoriaville, Quebec, involves greeting clients, providing information, operating telephone systems, and performing data entry. Key requirements include a secondary (high) school graduation certificate and 1 to less than 2 years of experience. The employer offers a supportive environment, including diversity training for newcomers and refugees.

About the Role

This role is situated in an urban area with employment options for morning and evening shifts. The employer demonstrates a strong commitment to diversity and inclusion, offering accessible recruitment policies for persons with disabilities. They also provide diversity and cross-cultural training specifically for newcomers and refugees to foster a welcoming work environment. Additionally, the company offers mentorship, coaching, and networking opportunities for youth, Indigenous workers, and visible minorities.

Responsibilities

The successful candidate will be responsible for greeting individuals and directing them to appropriate contacts or service areas. Daily tasks include providing basic information to clients and the public, as well as obtaining and processing information necessary for customer service. You will operate a switchboard or telephone system, record and relay information, and handle incoming and outgoing telephone calls and messages. Providing emergency services, performing data entry, and delivering excellent customer service are also key duties.

Requirements

Applicants must possess a secondary (high) school graduation certificate. A minimum of 1 year to less than 2 years of experience in a related role is required for this position.

Why this job suits newcomers

This job posting is LMIA-positive, making it highly relevant for newcomers to Canada seeking employment and permanent residency. The employer explicitly provides diversity and cross-cultural training to create a welcoming environment for newcomers and refugees, and the experience requirement does not specify Canadian experience, making it more accessible.