Hotel Front Desk Manager, Port Alberni, BC (LMIA)
Job Type
Full-time
Location Type
On-site
Location
Port Alberni, BC
Salary
$32.00–$42.00 CAD/hour
Job Description
AI Summary
Alberni Inn Ltd. in Port Alberni, BC, is seeking a Hotel Front Desk Manager. This role involves developing and implementing operational policies, supervising a team of 3-4 staff, and handling front desk duties. Key requirements include a secondary school graduation certificate and 7 months to less than 1 year of relevant experience, along with proficiency in MS Office and Central Reservation Systems.
About the Role
As the Hotel Front Desk Manager, you will be responsible for developing and implementing policies and procedures for daily operations. You will supervise a team of 3-4 people, conduct performance reviews, and provide training sessions. Your duties will also include negotiating with clients for facility use, performing front desk tasks, and preparing and implementing marketing plans. You will arrange for and oversee maintenance activities, enforce policies, address customer complaints, and assist guests with special needs. Additionally, you will develop and implement business plans, establish work schedules, and organize and maintain inventory.
Requirements
Candidates must possess a secondary (high) school graduation certificate and have 7 months to less than 1 year of experience in a related field. A valid driver's licence is required for this position. Personal suitability includes client focus, efficient interpersonal skills, excellent oral and written communication, and flexibility.
Computer Skills
Proficiency is required in MS Word, MS Excel, MS Office, MS Outlook, MS Windows, and Central Reservation Systems (CRS).
Work Conditions
This role operates in a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines with strong attention to detail. The work involves a combination of sitting, standing, and walking. Employment terms offer flexibility, including early morning, evening, day, weekend, and on-call shifts.
Why this job suits newcomers
This LMIA-positive job in Port Alberni, BC, is open to international candidates and requires a secondary school education and less than one year of experience, making it accessible for newcomers seeking to establish themselves in Canada.